Contact Us

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Telephone
• Fax
• Snail Mail

Check out our newly designed warehouse at 1951 Touhy Ave, Elk Grove Village.

Email:

For product information or assistance:
products@tri-stoneimports.com

For service inquiries or assistance:
service@tri-stoneimports.com

For customer support or assistance:
support@tri-stoneimports.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Tri-Stone Import customers may also use our telephone support center to contact a service representative during regular business hours:

Telephone:

Live Customer Care Center

1-847-437-3901
Monday to Friday   8:00am to 5:00am (CST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-847-437-3903

Snail Mail:

Send your inquiries to:

Tri-Stone Imports
Attention: Customer Care Center
1951 Touhy avenue
Elk Grove Village, IL, USA
60007

Questions? Give us a call at  847-437-3901